Muilticulturalism, Cultural Competency, Diversity and Inclusiveness

Multiculturalism - What does it mean?

Multiculturalism means the accepting of differences and operating from a position of genuinely appreciating one's own cultural identity and that of others. VISIONS defines multiculturalism as a process of change by which we learn to recognize, understand and appreciate our own cultural identities, as well as the similarities and differences of people from other cultural groups. These cultural groups can be based upon several characteristics and can include race, ethnicity, gender, age, sexual orientation, physical abilities, class, job status, religion, immigrant status, language and nationality.

Online Tools, How-to Guides and Practical Resources

Cultural Competency - Basic Concepts & Definitions
www.med.umich.edu/Multicultural/ccp/basic.htm
This guide from the University of Michigan Health System covers basic concepts and definitions and is critical before delving into additional concepts, tools, and resources related to cultural competency.  Knowing what cultural competency is, where one is at on the cultural competence continuum, and having an understanding of basic terminology will be helpful in developing awareness, knowledge, and skill in providing culturally competent care. 

Foundations of Cultural and Linguistic Competence - Conceptual Frameworks / Models, Guiding Values and Principles
www11.georgetown.edu/research/gucchd/nccc/foundations/frameworks.html#ccdefinition
The National Center for Cultural Competence (NCCC) embraces a conceptual framework and model for achieving cultural and linguistic competence based on the work of Cross et al. (1989). The NCCC uses this framework and model to underpin all activities.

Organizational Inclusiveness Assessment
www.nonprofitinclusiveness.org/node/55
From the Denver Foundation, this worksheet is designed to assess the best approach for an organization to become more inclusive and whether the organization is ready for the commitment to the process.

Diversity: Who Should Sit At Your Table?
www.boardsource.org/Bookstore.asp?Item=153
Explore what diversity means when it comes to board composition. Diversity: Who Should Sit At Your Table?, a Special Edition of Board Member® magazine, shows nonprofits how to recruit and retain a diverse board — and how to make it work for the overall effectiveness of the board. Offering a broad range of perspectives on the meaning of diversity and on new ways to achieve it on nonprofit boards, this special edition also contains interviews with nationally recognized experts and leaders from Girl Scouts-USA, United Way of America, and American Red Cross who reveal strategies that have helped them create diverse and successful boards.

TIPS for Building an Inclusive Workplace
www.nmci.org/store/manuals.htm
A booklet of tips for building an inclusive workplace provides a basic foundation of cultural awareness by exploring and explaining the ways diversity and culture impact individual interactions. It may be used to reinforce what has been learned in a diversity training workshop or as a guide for managers and employees within organizations working to create and sustain culturally competent organizations.

TOOLS for Building an Inclusive Workplace
www.nmci.org/store/manuals.htm
A booklet designed as a handy, desktop reference for managers and employees working to create and sustain an inclusive workplace environment. It may be used as a resource in follow-up to a diversity training workshop or as a guide to help organizations increase cultural competence in the workplace.

Learn More about Cultural Competency, Diversity and Inclusiveness

Embracing Cultural Competency: A Roadmap for Nonprofit Capacity Builders
www.fieldstonealliance.org/productdetails.cfm?SKU=069688
St. Onge, Patricia.  No “how-to” manual exists on cultural competency. And, compared to other topics in nonprofit management, little exists on the skills and strategies needed to address racism and inequity. Building cultural competency is an ongoing journey that nonprofit leaders choose to take because they know the end result will be a more inclusive, connected, and effective organization. Patricia St. Onge and her contributing authors help readers grapple with the urgent issues that can transform capacity builders into change agents in the nonprofit sector.

Generations: The Challenge of a Lifetime for Your Nonprofit
www.fieldstonealliance.org/productdetails.cfm?PC=74
Brinckerhoff, Peter. What happens when a management team of all Baby Boomers leaves within a five-year stretch? The clock is ticking . . . . is your nonprofit ready? In this book, nonprofit mission expert Peter Brinckerhoff tells you what generational changes to expect and how to plan for them. You'll find in-depth information for each area of your organization—staff, board, volunteers, clients, marketing, technology, and finances.

Multicultural Organizational Development, A Resource for Health Equity
www.calendow.org/uploadedFiles/Mayeno.pdf
Mayeno, Laurin Y. The first in a new monograph series, Organizational Development & Capacity in Cultural Competence: Building Knowledge and Practice, examines a variety of frameworks for building culturally competent health systems to address the health needs of increasingly diverse communities. Produced by CompassPoint Nonprofit Services and supported by a grant from The California Endowment, the three publications explore the questions “Where are we going?”, “How do we get there?” and “How do we know when we’ve made progress?” For additional publications in the series visit:

Measuring Racial-Ethnic Diversity in California’s Nonprofit Sector
www.urban.org/uploadedpdf/411977_CA_Diversity.pdf
DeVita, Carol J., Roeger, Katie L. This November 2009 report by the Urban Institute examines whether California’s nonprofit organizations reflect the shifting demographic trends pointing to a “minority majority.” Researchers in the Urban Institute’s Center on Nonprofits and Philanthropy conducted a statewide, representative survey to assess the diversity of nonprofit boards, executive directors, and staff in California’s nonprofit sector.  The study provides valuable baseline information on how racially and ethnically diverse California’s nonprofit sector is in terms of leadership and staffinMulticulturalism, Cultural Competency, Diversity and Inclusiveness

Straight Talk About Gays in the Workplace, Third Edition: Creating an Inclusive, Productive Environment for Everyone in Your Organization
www.amazon.ca/Straight-Talk-About-Workplace-Third/dp/1560235470
This book presents a frank discussion about all the relevant aspects of sexual orientation and gender identity in the workplace. This newest edition of the National Library Award-winning book adds new and updated information on transgender issues.

Inclusiveness at Work: How to Build Inclusive Nonprofit Organizations
www.nonprofitinclusiveness.org/inclusiveness-work-how-build-inclusive-nonprofit-organizations
From the Denver Foundation, this 2005 workbook includes an assessment, definitions and other information on how to build an inclusive nonprofit organization.  You can order a hard copy or download the complete 18-module version. 

Designing and Implementing a Diversity Initiative: A Guide for Organizational Culture Change
www.nmci.org/store/manuals.htm
This manual details the National Multicultural Institute’s (NMCI’s) unique, comprehensive and time-tested framework for implementing organizational culture change. It provides the tools needed to conceptualize the most effective strategies for infusing diversity and inclusion into an organization.

© Public Health Institute, Center for Civic Partnerships 2010

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